Frequently Asked Questions
Everything you need to know about your Anna October shopping experience.
Where does Anna October ship from and to which countries?
We ship our collections globally from our centralized warehouse. Delivery is available to most international destinations via our premium courier partners.
How can I determine my correct size?
Please refer to our detailed Size Guide located on each product page. Our garments generally follow European sizing, and we provide specific measurements to ensure a perfect fit.
What is your return policy for international orders?
We accept returns within 14 days of delivery. Items must be in their original condition, unworn, and with all Anna October tags still attached.
How long will it take to receive my order?
Orders are typically processed within 2 business days. Shipping times vary by location, generally taking 3-5 business days for express delivery and 7-10 days for standard shipping.
Are taxes and duties included in the purchase price?
For most international regions, duties and taxes are calculated at checkout. Depending on your location, you may choose to pay these upfront to ensure a seamless delivery process.
How do I care for my Anna October silk and delicate garments?
To preserve the quality of our signature silks and intricate knits, we recommend professional dry cleaning only. Specific care instructions are also found on the inner label of each piece.